How do I find my MAC Address and why do I need to provide it ?

We use a computer MAC number to lock the trial software to a single station. There are many ways to find this number but here is a simple procedure you can use to locate it.

  1. Open a Windows command window.
  2. Use the getmac /v as shown in the image below.
  3. Provide one of the valid number under the Physical address column. Note that many adapters could be listed. Choose one matching a physical device in your computer. You may see other number belonging to virtual connection such as VPN. The evaluation license won’t work with virtual numbers.

If you have question or need assistance locating your Host ID, please contact our Technical support team.

Ideally, we suggest creating a ZIP file containing all the files you wish to submit.

The maximum file size allowed is 512MB.

Accepted file types are: .zip, .log, .txt, .png, .pdf, .jpg, .jpeg, .doc, .docx, .dwk, .gpe., .ckt, .xlsx

If the files are too large, please mention it in your message and the technical support team will provide alternative methods for the transfer.